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The AirPouch Division of Automated Packaging Systems is committed to designing and manufacturing the highest quality void-fill protective packaging systems and air pillow materials, then backing them with exceptional customer service.
We offer a comprehensive network of factory-trained service professionals to assist you with all of your void-fill packing needs, including:
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Customer Service
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Our Customer Service Center is staffed with highly-qualified, experienced representatives who are available to respond to any inquiry. We strive to exceed our customers’ expectations by providing timely, thorough and accurate assistance to their needs.
Contact Customer Service at 1-800-527-0733 or use our convenient customer service request form to send your inquiry.
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Technical Phone Support
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Our staff of factory-trained and certified technicians is available to answer your AirPouch technical questions right over the phone. The Technical Phone Support Department works in conjunction with our Field Service and Spare Parts Departments to provide customers with thorough and efficient service and support.
Contact Technical Phone Support at 1-888-277-0785 or use our convenient technical support form to send your inquiry.
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Field Service
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We have more than 20 Regional and District Field Service offices located throughout North America to best serve our customers. If on-site repair service is needed, our Field Service Engineers typically respond within 24 hours.
Contact Field Service at 1-888-277-0785.
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Spare Parts
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We stock a complete spare parts inventory for fast delivery to keep your AirPouch machine running at peak performance.
For more information, or to place a spare parts order, please call us at 1-330-342-2000 or toll free at 1-888-288-6224.
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